Privacy Policy

This Privacy Policy is drafted to align with the professional, high-standard structure of GHL while specifically tailoring the content to Shuttle AI’s unique business model (AI-driven lead generation and managed digital headquarters).

PRIVACY POLICY

Last Updated: February 2026

1. INTRODUCTION

Shuttle AI ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. In alignment with the standards set by the UK GDPR and the Data Protection Act 2018, this policy describes how we collect, use, store, and disclose your personal data when you visit our website, use our AI-driven services, or interact with us.

In providing our managed digital headquarters and automated lead-gen services, we act as a Controller for our clients' data and as a Processor for the data collected by AI agents on our clients' behalf.

2. INFORMATION AND CONTACT DETAILS

The Controller is: Shuttle AI

Email: [email protected]

Website: shuttleai.uk

3. WHAT DATA WE PROCESS

We process various types of personal data, including:

Identity & Contact Data: Name, business name, email address, and phone number.

Financial & Transaction Data: Payment details and subscription history processed via secure partners (e.g., Stripe).

Technical Data: IP address, browser type, and device information captured for security and site optimization.

AI Lead Data: Information voluntarily provided by visitors to your managed website (e.g., project inquiries, budget, and contact preferences) which our AI qualifies for you.

Profile & Usage Data: Your preferences, feedback, and how you interact with our platform.

4. LEGAL BASES FOR PROCESSING

We process your data based on the following:

Contract Fulfillment: To provide your managed website and lead-optimization services.

Legitimate Interests: For fraud prevention, technical improvement, and the training of our AI models to better serve your specific industry.

Legal Obligation: To comply with UK tax and regulatory requirements.

Consent: Where you have explicitly opted in for marketing or non-essential cookies.

5. BUSINESS CASE FINALITY & DISCRETION

Right of Final Decision: In order to maintain the integrity and high performance of the Shuttle AI ecosystem, we reserve the right of final decision regarding the acceptance, management, and continuation of any business case or client profile. Decisions regarding service eligibility and AI training parameters are at the sole discretion of Shuttle AI management and are final.

6. DISCLOSURE OF YOUR DATA

We do not sell your data. We only share information with:

Technology Partners: Providers of hosting, AI processing (e.g., OpenAI), and security tools.

Financial Partners: Secure payment processors for handling monthly subscriptions.

Authorities: Only when legally required by UK judicial or governmental bodies.

7. DATA SECURITY & STORAGE

We implement enterprise-grade technical and organizational measures to protect your data. As a UK-focused service, we prioritize storing and processing data within the UK or jurisdictions with "adequate" protection levels. We retain your data only as long as necessary for the contractual relationship or legal retention periods (typically 6 years for financial data).

8. YOUR STATUTORY RIGHTS

Under the UK GDPR, you have the right to:

Access your data.

Rectify inaccurate information.

Object to processing (including for marketing purposes).

Request Erasure ("Right to be Forgotten").

Data Portability to another service provider.

9. CONTACT & WITHDRAWAL OF CONSENT

To exercise any of your rights or to withdraw consent for specific data processing, please contact us at: Email: [email protected]