Cookie Policy

Shuttle AI (“us”, “we”, or “our”) uses cookies on shuttleai.uk and our associated sub-domains (the “Service”). By using the Service, you provide your consent to the use of cookies in accordance with this policy.

Our Cookie Policy explains what cookies are, how we use them, how third-party partners may use them, and your choices regarding your data.

1. What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognise you, making your next visit easier and the Service more useful to you.

Session Cookies: These are temporary and expire once you close your browser.

Persistent Cookies: These remain on your device for a set period or until you manually delete them.

2. How Shuttle AI uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser. We use them for the following purposes:

Strictly Necessary: To enable certain functions of the Service, such as secure log-in, authentication, and fraud prevention.

Performance & Analytics: To understand how our users interact with the site so we can improve the AI experience.

Preferences: To remember your settings (like language or theme) and provide a personalised experience.

3. Third-party cookies

In addition to our own cookies, we use various third-party cookies to report usage statistics and deliver relevant content. These include:

Analytics: Google Analytics and PostHog to monitor site traffic.

Communication: Intercom or similar tools for real-time customer support.

Infrastructure: AWS and Cloudflare for security and performance.

4. Your choices regarding cookies

You have the right to choose whether to accept or refuse cookies.

Consent Banner: When you first visit our site, you can choose to "Accept All," "Reject All" (non-essential), or "Customise" your settings.

Browser Settings: You can also instruct your web browser to delete or refuse cookies by visiting the help pages of your browser (Chrome, Safari, Firefox, etc.).

Note: If you delete or refuse cookies, you may not be able to use all the features we offer, such as staying logged in, and some pages might not display properly.

5. Further Information

For more details on your rights and how to manage your privacy, please visit:

ICO (UK): ico.org.uk

AllAboutCookies: allaboutcookies.org