Terms of Service

These Website Terms of Use (“Terms”) govern your access to and use of the website located at https://shuttleai.uk and any sub-domains operated by ShuttleAI.uk (“Shuttle AI”, “we”, “us” or “our”). By accessing or using this website (the “Website”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Website.

1. Permitted Use

You may use the Website and its content for lawful purposes only, and solely for your own information and non-commercial use in considering or engaging with Shuttle AI’s products and services.

2. Prohibited Use

You must not use the Website:

i- violation of any applicable law or regulation;

i- a way that could disable, damage or impair the Website;

- transmit spam, malware or harmful code;

- copy, modify, reverse engineer or redistribute any part of the Website or its content;

- infringe the intellectual property or privacy rights of others.

3. Intellectual Property

All rights, title and interest in and to the Website, including its design, text, graphics, logos, images, and software, are owned by Shuttle AI or its licensors. Except as expressly permitted, you may not reproduce, distribute or create derivative works from any part of the Website without our prior written consent.

4. Information You Provide

If you submit information, content or feedback via the Website (including through forms or interactive features), you grant Shuttle AI a non-exclusive, worldwide, royalty-free licence to use such content for the purposes of providing and improving our services. You are responsible for ensuring you have the right to submit such content and that it does not infringe third-party rights.

5. Links to Third-Party Sites

The Website may include links to third-party websites. We do not control or endorse such sites and are not responsible for their content, policies or practices. Accessing them is at your own risk.

6. SMS Messaging Terms

By providing your mobile number and opting in, you agree to receive text messages from Shuttle AI. Messages may include account updates, customer support communications, informational alerts, and promotional offers.

- Message Frequency: Up to 4 marketing messages per month. Transactional or service-related messages may be sent as needed.

- Charges: Message and data rates may apply depending on your mobile plan.

- Opt-Out: You may unsubscribe at any time by replying STOP. After you send STOP, you will receive a one-time confirmation message, and no further SMS will be sent.

- Help: For assistance, reply HELP or contact us at [email protected].

- Carriers: Supported carriers are not liable for delayed or undelivered messages.

- Privacy: For details on how we process your data, see our Privacy Policy.

7. AI Communications & Outbound Calling

AI Interaction: You acknowledge that Shuttle AI utilizes advanced Artificial Intelligence (AI) for outbound voice calls and SMS communications. These interactions are designed to assist with scheduling and service inquiries.

Automated Consent: By providing your phone number, you expressly authorize Shuttle AI to contact you via AI-generated voice calls and automated SMS.

Recording for Quality: You acknowledge that calls with our AI Agent may be recorded for quality assurance, training, and to ensure the accuracy of your website build requirements.

Opt-Out: You may revoke consent at any time. For SMS, reply STOP. For Voice calls, you may verbally request to be placed on our Do Not Call list, and our AI will process this request immediately.

8. Disclaimers and Limitation of Liability

The Website and its content are provided “as is” without warranties of any kind. To the fullest extent permitted by law, Shuttle AI disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy and non-infringement.

Shuttle AI shall not be liable for any indirect, incidental, consequential or punitive damages, or for any loss of profits, data or goodwill, arising out of or relating to your use of the Website. If liability cannot be excluded, our total liability shall not exceed £100.

9. Indemnification

You agree to indemnify and hold harmless Shuttle AI, its officers, directors, employees and agents from any claims, damages, liabilities, costs or expenses arising from your misuse of the Website or violation of these Terms.

10. Changes to the Website and Terms

We may update or change the Website or these Terms at any time. The “last updated” date at the top reflects the effective date. Continued use of the Website after changes means you accept the updated Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have questions about these Terms, please contact email: [email protected]